Diviato is designed for business owners, finance teams, tax professionals, advisers, and internal teams who need faster access to tax knowledge and clearer answers to tax-related questions. It is especially useful for people who deal with tax regularly and want a more efficient way to explore issues before escalating them internally or externally.

Right now, Diviato is primarily tuned for the Australian tax environment. That means the strongest coverage today is for Australian tax concepts, terminology, and common use cases.

Yes. Expanding into additional geographies is part of the roadmap. Australia is the starting point, and other regions will be added progressively over time as coverage is developed and validated.

Yes. Diviato is designed to handle technical tax questions as well as broader operational and practical ones. That said, the quality of the outcome still depends on the clarity of the question, the facts provided, and the complexity of the issue.

For straightforward questions, it can be very useful. For complex, high-value, disputed, or highly fact-specific matters, it should be used as a support tool rather than the final decision-maker.

No. Diviato is not a replacement for professional advice. It is a tool to help you get to the right questions faster, understand issues more clearly, and improve the quality of your internal preparation.

For many day-to-day matters, it may save time and reduce dependency on manual research. But where a matter is material, uncertain, sensitive, or legally significant, you should still involve a qualified advisor.

Yes. Diviato can be useful for internal finance, tax, and advisory teams that want faster access to tax knowledge and more consistent first-pass thinking. It can support internal workflows, speed up issue triage, and help teams prepare for deeper review.

No. Diviato is not a law firm, accounting firm, or registered tax agent acting on your behalf through the platform. Its answers are for informational and workflow support purposes and should not be treated as final legal, tax, or regulatory advice.

For matters that are material, novel, contentious, cross-border, high-value, or likely to be reviewed by regulators, auditors, or external stakeholders, you should have the position reviewed by an appropriately qualified professional.

That includes situations where the facts are incomplete, the law is unclear, or the consequences of getting it wrong are meaningful.

Yes. Like any AI-enabled system, Diviato can make mistakes, miss context, or give incomplete answers. It can be extremely useful, but it is not infallible.

That is why it should be used with judgment, especially where outcomes matter. Human review remains important.

Answers can vary because tax outcomes often depend on facts, timing, jurisdiction, assumptions, and how a question is framed. If a prompt is vague or missing context, the answer may also be broad or incomplete.

You will usually get the best results by giving Diviato clear facts, relevant context, and a specific question.

Yes. You can cancel your subscription in line with the terms that apply to your plan. Cancellation will stop future renewals, but access already paid for will usually continue until the end of the current billing period unless stated otherwise in your plan terms.

After successful payment, your access is activated and you will be taken into the product experience or onboarding flow, depending on the plan and setup.

In most cases, yes. Access is typically provided immediately after payment is confirmed. If there is a technical issue during setup, support can help you resolve it.

Where plan options allow it, upgrades or changes may be available. The exact options depend on the subscription structure in place at the time.

Customer data is not intended to be used casually or openly in ways customers would not expect. The exact treatment of data depends on the service configuration, platform arrangements, and contractual terms in place at the time of use. Users should review the Privacy Policy for the current position.

As a general rule, you should avoid entering highly sensitive, privileged, or confidential information unless you are comfortable that doing so is appropriate under your own internal policies, confidentiality obligations, and risk controls.

Do not use Diviato as a place to dump sensitive facts just because it is convenient. Good judgment still matters.

You should avoid entering information that is highly confidential, legally privileged, commercially sensitive, subject to secrecy obligations, or unnecessary for the question you are trying to answer. Where possible, anonymise facts and remove identifying detail.

Use caution. If your query involves personal information, employee data, customer details, or regulated information, you should first make sure that your use is permitted under your own privacy, data handling, and internal governance requirements.